Is it useful to include the emergency number here?

Yes, if you close your childcare centre but parents still need to be reachable in emergencies, adding a mobile emergency number to the closure message is essential.

Can we use the files with our Telenet or Proximus system?

Yes, the audio is delivered in a universal WAV or MP3 format. This format is compatible with the systems of all major Belgian telecom providers.

Can we set up the background music ourselves?

We provide the pure voice. You are free to program a cheerful or soft melody under the voice and queue via your exchange.

Can I also add on-hold music?

Do you need on-hold music? You can choose a royalty-free track from our library or leave it out. You will see any surcharge immediately in your total.

Telephone Voices for Childcare

Paying attention to the children, keeping phone calls organised

Name: Telefonie voor de Kinderopvang
Brand: Voices
Price: 89.00 EUR
Availability: InStock
Rating: 5 (369 reviews)

In a crèche, children rightly demand all attention. A ringing phone disturbs meal or sleep times. Use a warm, reassuring phone voice to automatically handle sick reports early in the morning. You can also efficiently inform new parents about your waiting list.

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Google rating5.0/5369 reviewsProvision for fixed lines in the residential units

Why nurseries are automating their contact systems

A day at a nursery often gets off to a chaotic start. Parents ring early in the morning to report that their child is ill, whilst you are busy welcoming the other children. If your staff have to constantly answer the phone, this comes at the expense of their attention and safety within the group. A smart voicemail system or a simple menu is essential for a nursery. This allows you to process absences quickly and efficiently, without having to interrupt the morning routine.

How do you set up the call forwarding service?

On the other hand, your telephone reception creates the first impression for prospective parents. When they enquire about a place or a tour, they want to experience a professional, caring and safe environment. A rushed carer on the line unintentionally conveys a sense of stress. A warm, carefully recorded welcome message immediately gives parents a sense of trust. You can include a direct link to your online enrolment system in the message, which prevents unnecessary waiting times on the phone and ensures the waiting list is managed centrally and efficiently.

Choose a warm, soft voice
Listen to our voice artists and choose a friendly, trustworthy voice that’s perfectly suited to childcare.
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Clear, soft audio for childcare centres

We guide you from A to Z: from script advice to the voice that best fits your company.

Stemacteur bewerkt voice-overtracks in zijn homestudio, microfoon naast het scherm.

Friendly, empathetic tones that inspire confidence in parents.
Perfectly mixed audio, compatible with all standard telephone exchanges.
Fast delivery, ideal for last-minute changes whilst on holiday.
No cold, robotic voices, but 100% human, warm communication.

Phone menu voice talent

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Sample texts for nurseries

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Drop-down menu: Reporting sick and Enrolment

Welcome to [Company Name] childcare centre. Thank you for calling. To ensure peace and quiet in our groups, we use this menu. Is your child unwell today, or would you like to notify us of an absence? Please press 1, and after the tone, clearly state your child’s name and the group they are in. Are you looking for a place at our nursery or would you like information about our waiting list? Please press 2. For enquiries to the administration or management, please press 3. We’ll be happy to help you.

Why this script works

1.A warm and friendly welcome that immediately caters to the children’s need for peace and quiet.
2.Immediate action by automatically handling the morning peak (sickness notifications) via voicemail using option 1.
3.

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Collega’s aan het werk in een open kantoorruimte

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Frequently asked questions from the childcare sector

Can you also set up the voice for each separate age group?

Yes, we often create a selection menu. For example, 'Press 1 for the baby group, press 2 for the toddlers'. This ensures callers reach the right supervisors directly.